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Remote Content Moderator - Amazon Seller Services
Job Summary
Amazon is seeking a detail-oriented and proactive Remote Content Moderator to join our Amazon Seller Services team. In this role, you will be instrumental in maintaining the integrity and trust of the Amazon Marketplace by reviewing and monitoring content submitted by third-party sellers. Your work ensures compliance with Amazons policies and contributes to a safe, accurate, and customer-centric online shopping experience.
As part of a global team, you will play a crucial role in safeguarding the reputation of the platform while supporting sellers and upholding high standards of content quality and legal compliance. This is an excellent opportunity for individuals with a keen eye for detail, a passion for e-commerce, and a drive to work in a fast-paced, remote environment.
Key Responsibilities
Review, evaluate, and moderate user-generated content including product listings, images, descriptions, and seller communications.
Investigate potential violations of Amazons policies, community guidelines, or terms of service.
Apply policy guidelines with consistency and fairness while using sound judgment to escalate sensitive cases.
Communicate with internal stakeholders and provide feedback to improve content moderation workflows.
Maintain daily and weekly reporting metrics on moderation activity.
Identify trends, risks, and improvement opportunities within the seller ecosystem.
Handle and prioritize a high volume of content while ensuring quality and efficiency.
Required Skills and Qualifications
Bachelors degree in Communications, Business Administration, or a related field (or equivalent practical experience).
Strong written and verbal communication skills in English.
High attention to detail and strong analytical abilities.
Comfortable navigating online tools, spreadsheets, and content moderation platforms.
Ability to remain objective and maintain professionalism in handling sensitive content.
Familiarity with e-commerce platforms or online marketplaces is a plus.
Experience
1–3 years of experience in content moderation, trust and safety, compliance, or customer service.
Previous experience with e-commerce, online communities, or seller services preferred.
Experience working in a remote or distributed team environment is an advantage.
Working Hours
Full-time (40 hours per week)
Flexible working hours, with availability to work weekends or evenings if needed.
Time zone compatibility with U.S. operations preferred.
Knowledge, Skills, and Abilities
Sound understanding of content moderation principles, policy enforcement, and risk analysis.
Ability to handle graphic or sensitive content with discretion and care.
Proficient in using productivity tools like MS Office, Google Workspace, and internal CMS tools.
Excellent organizational skills and ability to multitask effectively.
Comfortable working independently with minimal supervision in a fast-paced environment.
Benefits
Competitive salary package and performance bonuses
Fully remote work with flexible scheduling
Health, dental, and vision insurance options
Paid time off, holidays, and wellness days
Employee discounts on Amazon products
Access to training, professional development, and career growth opportunities
Inclusive and diverse work culture
Why Join Amazon Seller Services?
At Amazon, we strive to be Earths most customer-centric company. By joining the Seller Services team, you will contribute directly to the success of millions of small and medium businesses selling on our platform. You will be part of an innovative, high-impact team that values integrity, customer trust, and operational excellence. As a Remote Content Moderator, your work ensures sellers uphold Amazons high standards and that customers enjoy a safe and seamless shopping experience.
How to Apply
To apply for this position, please submit your updated resume and a short cover letter outlining your interest and qualifications via the Amazon Careers page or Amazon.jobs.
Use the job title Remote Content Moderator – Amazon Seller Services in your application for reference.
